I. Apparel items can be exchanged or returned; however, the product must be unworn in original condition within 30 days of purchase. Due to health code, a worn product that is shipped cannot be exchanged or returned.
II. Returns will not be accepted on a custom manufactured product such as: Graduation Announcements, Name Cards, Return Address Labels, Diploma Plaques, Caps and Gowns, Class Rings, and any additional custom product featured on the website and in school.
III. Products marked “Final Sale” are non-returnable and non-exchangeable.
IV. Returns will not be accepted on custom or dated material after graduation commencement.
V. If a product is damaged in shipment, please contact Southern Recognition Inc. at support@SouthernRecognition.com.