*****Due to the Coronavirus Pandemic and the potential of graduation commencement being postponed/canceled/adjusted in any way, graduation cap and gown units will still be delivered on campus. There are NO REFUNDS or RETURNS on cap and gown units as they are custom manufactured items. With the state board of education we will continue to monitor the recommendations of both the Center For Disease Control(CDC) and the World Health Organization (WHO) as the safety and well being of our students, faculty, staff and partners are our number one concern.*****
I. Apparel items can be exchanged or returned; however, the product must be unworn in original condition within 30 days of purchase. Due to health code, a worn product that is shipped cannot be exchanged or returned.
II. Returns will not be accepted on a custom manufactured product such as: Graduation Announcements, Name Cards, Return Address Labels, Diploma Plaques, Caps and Gowns, Class Rings, and any additional custom product featured on the website and in school.
III. Products marked “Final Sale” are non-returnable and non-exchangeable.
IV. Returns will not be accepted on custom or dated material after graduation commencement.
V. If a product is damaged in shipment, please contact Southern Recognition Inc. at support@SouthernRecognition.com.